Shipping & Delivery
Black Friday / Christmas Shipping
The Vii & Co. Team are working hard to get your orders out in a timely fashion during Black Friday Sales. Please note that due to an increase in sales during this time, your orders may take longer to process before they are shipped.
We strongly encourage you to place Express Post orders. This ensures that once shipped, your items are in your hands as soon as possible. Please refer to Australia Post Christmas cut-offs when planning your garments to arrive prior to Dec 25.
Please get in touch with us if you have an urgent order at viiandcohelp@gmail.com
Current Shipping Estimation:
Standard Australia Post: 9-12 business days ($12 flat-rate).
Express Australia Post: 5-7 business days ($15 flat-rate).
Standard International Post: 6-27 business days ($30 flat-rate) AUD.
For further assistance, please do not hesitate to contact us at: viiandcohelp@gmail.com
Local Pick-Up Services
We now offer local pick-up! Please ensure that you bring with you, proof of purchase upon collecting your items.
Please contact us via email: viiandcohelp@gmail.com to arrange an appropriate collection time.
Order Processing
We aim to fulfil your order within 2-3 business days. You will receive shipping information via email once your item/s have been shipped and are on their way to you.
Please note: It is the responsibility of the customer to provide correct shipping information e.g. shipping address, contact details, as once we have shipped your item we can no longer alter its destination address. If your item is returned to sender and we have to ship the item/s again, the customer will be re-charged all shipping expenses.